to an enthusiastic Graduate Service Desk Officer to join their widespan IT Support community. This role will be more than just an Entry Level... within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the...
and support Windows systems, troubleshoot complex incidents, and create and maintain documentation for the IT Service Desk/Desktop... and recommend enhancements and optimisation. Educate and develop skills of Service Desk/Desktop teams of EUC changes/enhancements...
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