Ticket Agent jobs in Australia
11 ticket agent jobs found: showing 1 - 11
Product Manager, Ai Native
Company: ShiftCare |
agent workflows, write the prompts and skills that power them, review what the machines produce with a sceptical eye.... If you are a career backlog administrator, this is not the role. If you build agent workflows because you can't help yourselfLocation: Macquarie Park, NSW, Australia
| Salary: unspecified | Date posted: 03 Sep 2026
Product Manager, Ai Native
Company: ShiftCare |
, and assemble the weekly operating picture. This role runs that system. You will design the agent workflows, write the prompts..., this is not the role. If you build agent workflows because you can't help yourself, have a genuine point of view on where AI is takingLocation: Macquarie Park, NSW, Australia
| Salary: unspecified | Date posted: 02 Sep 2026
Affinda Group - Ai Solutions Engineer
Company: Affinda Group |
works before it goes live. Work here does not arrive as a clean ticket queue. You will be on site with us during discovery.... You will learn how agents go into systems a business already runs on, under real security and compliance constraints. AgentLocation: Melbourne, VIC, Australia
| Salary: unspecified | Date posted: 31 Aug 2026
Senior Engineer
Company: CoStar Group |
within our Agent Workflows crew. You'll be working across a React TypeScript frontend and Ruby on Rails backend, delivering features... you to own more than your ticket. That means thinking about design before writing code, building tests that giveLocation: Cremorne, VIC, Australia
| Salary: unspecified | Date posted: 18 Aug 2026
Associate Consultant
Company: Infosys |
with device enrolment and basic Mobile Device Management (MDM) actions, support major incident processes, and maintain ticket... pending/shared queues and the apply ticket lifecycle best practices P1/P2 & Major Incident Support: Assign and escalate P1/P2Location: Melbourne, VIC, Australia
| Salary: AU$82544 - 87992 per year | Date posted: 11 Aug 2026
Technical Support Engineer
Company: Intercom |
is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent... Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccableLocation: Sydney, NSW, Australia
| Salary: unspecified | Date posted: 01 Aug 2026
Customer Engineer, Apac Market
Company: Aircall |
, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers... supervision. Customer Orientation Highly empathetic and outcome-focused - measures success by customer value, not by ticketLocation: Sydney, NSW, Australia
| Salary: unspecified | Date posted: 29 Jul 2026
Full Stack Software Engineer
Company: Compass Education |
and carry them from ticket to production, working closely with your Product Manager and fellow engineers - growing toward owning... technical decisions using lightweight Decision Logs. Get hands-on with our AI tooling: prompts, skills, agent harnessesLocation: North Sydney, NSW, Australia
| Salary: unspecified | Date posted: 22 Jul 2026
Senior Machine Learning Engineer
Company: Zendesk |
: You will operate at the cutting edge of large language models, planning algorithms, and multi-agent coordination. By designing advanced... actions (refunds, order modifications, escalations) through live APIs, and close the ticket without a human in the loop. TheLocation: Melbourne, VIC, Australia
| Salary: unspecified | Date posted: 22 Jul 2026
Service Desk Analyst (maternity Replacement) : 12 Month Contract
Company: NTT Data |
Service Desk Agent is a senior service desk resource and the first point of contact for clients and vendors. This role... requests. The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of theLocation: Sydney, NSW, Australia
| Salary: unspecified | Date posted: 21 Jul 2026
Customer Support Agent
Company: YourCode |
Customer Support Agent (SaaS) Location: Australia (Remote) Salary: AU$60,000 - AU$70,000 + Benefits... by organisations across the globe. As the business continues to grow, they're looking to add a Customer Support Agent