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Ticket Agent jobs in Australia

9 ticket agent jobs found: showing 1 - 9

It & Business Systems Support Officer
Company: Accor |

Location: Sydney, NSW, Australia

| Salary: unspecified | Date posted: 09 Nov 2026
, and access needs. You will also help look after our customer service platforms, including Zendesk and the AI chat agent.... Zendesk & Quality Assurance Administration: Support and maintain our Zendesk environment, including workflows, macros, ticket
Security Incident Response Engineer, Aws Security Corporate Response
Company: Amazon |

Location: Melbourne, VIC, Australia

| Salary: unspecified | Date posted: 04 Nov 2026
with age, making rapid validation and proactive blocking critical Author and validate agent investigation user stories..., flag anomalies observed during your shift, and explicitly transfer ticket ownership About the team CorpSec Response
Security Incident Response Engineer, Aws Security Corporate Response
Company: Amazon |

Location: Melbourne, VIC, Australia

| Salary: unspecified | Date posted: 29 Oct 2026
with age, making rapid validation and proactive blocking critical Author and validate agent investigation user stories..., flag anomalies observed during your shift, and explicitly transfer ticket ownership About the team CorpSec Response
Security Incident Response Engineer, Aws Security Corporate Response
Company: Amazon |

Location: Melbourne, VIC, Australia

| Salary: unspecified | Date posted: 29 Oct 2026
with age, making rapid validation and proactive blocking critical Author and validate agent investigation user stories..., flag anomalies observed during your shift, and explicitly transfer ticket ownership About the team CorpSec Response
Associate Consultant
Company: Infosys |

Location: Sydney, NSW - Melbourne, VIC, Australia

| Salary: AU$82544 - 87992 per year | Date posted: 26 Oct 2026
. You will triage incidents and service requests, and maintain ticket quality and SLAs/KPIs. Location: Anywhere in Australia (Sydney... Cloud, maintain accurate agent status and follow call-handling standards. Follow defined business processes, coordinate
Security Engineer Ii, Aws Security Corporate Response
Company: Amazon |

Location: Melbourne, VIC, Australia

| Salary: unspecified | Date posted: 20 Oct 2026
, making rapid validation and proactive blocking critical Author and validate agent investigation user stories, ensuring... during your shift, and explicitly transfer ticket ownership About the team CorpSec Response operates 24/7 as a global, follow-the
Customer Success Manager
Company: Valsoft |

Location: Australia, Australia

| Salary: unspecified | Date posted: 17 Oct 2026
Sadie is building technology for hospitality. Sadie is a 24/7 voice AI agent for hotels: it answers guest calls, shares.... One complaint is a support ticket. The same complaint from six properties is a product problem, and you'll make that case to Product
Senior Machine Learning Engineer
Company: Zendesk |

Location: Melbourne, VIC, Australia

| Salary: unspecified | Date posted: 12 Oct 2026
: You will operate at the cutting edge of large language models, planning algorithms, and multi-agent coordination. By designing advanced... actions (refunds, order modifications, escalations) through live APIs, and close the ticket without a human in the loop. The
German-speaking Billing Service Agent I Bulgaria I Relocation Support Available
Company: FH Collective Academy |

Location: Ruse, NSW - Bulgaria, Australia

| Salary: unspecified | Date posted: 03 Oct 2026
-Speaking Billing Service Agent, supporting customers with billing-related inquiries and delivering a great customer experience... for flight ticket expenses, paid with the first salary Additional Benefits: Monthly meal vouchers, Private health insurance